Sprint VRS connects your call

anytime or anywhere

Sprint Video Relay Service

What is VRS?

Video Phones

Download

My Account

911 VRS Call

Sprint Video Relay Service with Voice Carry Over

Enhance communication and put your friends and family at ease with Sprint Relay’s VCO service. Place your call and speak directly to the other party while a Video Interpreter (VI) uses American Sign Language (ASL) to interpret what’s being replied. It’s simple, reliable and doesn’t cost a penny*.

Communication freedom that puts you in control.

What you need:

Broadband Internet Access (ex: DSL, T1 line, Cable) with:

Video Phone
Computer and web camera
Telephone
Standard television monitor

*The Federal Communications Commission (FCC) has approved funding for Video Relay Service through the Interstate Telecommunications Relay Services (TRS) Fund.

Sprint Video Relay Customer Service

Video phone – help.sprintvrs.tv
Web camera: http://www.sprintvrs.com/support (Click "Live Customer Service" button)

Customer Service email – VRShelp@sprint.com
General voice access number (877-709-5776)
TTY Customer Service (877-709-5778)
Voice Customer Service (877-709-5783)
Fax Customer Service (877-709-5784)

Customer Service Hours:

4 am to 10 PST Weekdays
7 am to 7 pm PST Weekdays
Closed Holidays

Although Sprint VRS can be used for emergency calling, such emergency calling may not function the same as traditional 911/ E911 services. By using Sprint VRS for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint VRS whether caused by the negligence of Sprint or otherwise.