Contact Us:

 

• Video phone – help.sprintvrs.tv
• Web camera: (Click "Live Customer Service" button)


• Customer Service email – VRShelp@sprint.com
• General voice access number (877-709-5776)
• TTY Customer Service (877-709-5778)
• Voice Customer Service (877-709-5783)
• Fax Customer Service (877-709-5784)

Customer Service Hours:

• 4 am to 10 PST Weekdays
• 7 am to 7 pm PST Weekdays
• Closed Holidays

Although Sprint VRS can be used for emergency calling, such emergency calling may not function the same as traditional 911/ E911 services. By using Sprint VRS for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint VRS whether caused by the negligence of Sprint or otherwise.

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