Video Relay Service

Sprint VRS connects your call

anytime or anywhere

Sprint Video Relay Service



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Sprint VRS Mail – 800 Number with Extension Number

Sprint VRS Mail

You can get your own Video Mail Message! If you are not available to answer the Sprint VRS call. Your caller can leave a video mail message for you. The Video Interpreter (VI) will record a signed video message and sends an email with the video attached to your preferred email account then alert you that the video mail delivery has arrived to your e-mail address and/or your wireless device.

To Sign Up

For webcam users:

  1. Go to www.sprintvrs.com
  2. Click on the Log in/Register link.
  3. Register and complete Account Preferences
    1. Include preferred email account for VRS mail delivery
  4. An email will be sent with extension number

For videophone users:

  1. Dial: Help.sprintvrs.tv
  2. Notify the VRS Customer Service you wish to set up VRS Mail
  3. Provide your account preferences (VI will ask you questions)
  4. An email will be sent with extension number
  5. Print your own personalized business cards

How it works:

  1. Hearing Caller dials: 877 709 5776
  2. Recording instructs hearing caller for English press 1 for Espanol press 2.
  3. Hearing Caller enters 1 or 2 and then enters or provides VI with the VRS user’s extension Number
  4. Extension number is connected to the VRS user’s IP address from the Account Preference database.
  5. Print your own personalized business cards